Terms of Service – LVMH Staff

  • This is offered to all LVMH staff based in Hong Kong and Macau, MHDHK staff and MHD friends & family of over 18 years of age.

  • This sales benefit is extended to LVMH Staff (and MHD Friends & Family on referral if applicable) for personal use or genuine gifts to family and friends without monetary or non-monetary reimbursement. Resale of products purchased from this sales event with or without profits or commission or any kind of benefits is strictly forbidden.
  • Please Enjoy Responsibly.

  • Forward to those of legal drinking age only. 

  • Please do not promote drinking to excess, smoking, illicit drugs, drink driving, or other irresponsible activities. Posts will be deleted if they promote inappropriate or excessive alcohol consumption. 
  • Each LVMH staff and MHD friends & family member under referral can submit orders only via e-platform and all submitted orders cannot be changed.
    • Payment is completed by Credit Card (Visa/Master/ American Express, Except Diners Club) or Paypal account via e-platform only. UnionPay/Cash/Cheque payment will NOT be accepted.
    • Each MHD staff can refer up to 20 members to the platform (Pre-registration is required).

    • MHD friends and family under referral can only visit the site during designated sale period.

    • Each MHD staff is entitled to HK$4,000 as a monthly total maximum purchase amount. The entitlement will be forfeited and cannot be carried forward in the next month. A total of $48,000 annual quota is entitled for each staff in case of extra quota is allowed in the month.

    • If MHD staff wish to purchase Hennessy Paradis (70cl) with giftbox or Hennessy X.O (300cl) with giftbox, managing director written approval is required.
    • Each LVMH staff and MHD friends & family is entitled to HK$20,000 as a monthly total maximum purchase amount. The entitlement will be forfeited and cannot be carried forward in the next month.

    • While the seasonal sale is on, each LVMH staff will be entitled to an additional quota per seasonal sale at HK$20,000 (HK$20,000 for directorate grade officer) as a maximum purchase amount. Each MHD friends & family member under referral, if applicable under the seasonal sale, will be entitled to a seasonal sale quota of HK$20,000.

    GRADE 

    		 MONTHLY QUOTA

    ADDITIONAL QUOTA PER SEASONAL SALE
    MHD STAFF HKD 4,000 NA
    LVMH STAFF HKD 20,000 HKD 20,000
    LVMH DIRECTORATE OFFICER HKD 40,000 HKD 20,000
    MHD FRIENDS & FAMILY UNDER REFERRAL HKD 20,000
    		 HKD 20,000
    • All orders are processed and shipped according to delivery date & time chosen in the checkout page. 
    • Items sold are available for delivery with below details:

      (a) Delivery will be arranged from 09:00 am – 8:00pm, excluding Sunday & Public Holidays.

      (b) A notification shall be sent before delivery. A call should be received before delivery to double confirm delivery time.

      (c) Delivery charge

      - Commercial / Residential address: HKD 130 applies if order amount is below HKD 1,500 (per order, except area mentioned in point (e) below)
      - LVMH Company Address: Free Delivery!

      Delivery Charge Order Value (HKD)
      Under $1500 more than or equal to $1,500
      Commercial / Residential address $130 Free Delivery
      LVMH Company Address  Free Delivery Free Delivery
      Address to Ma Wan / Discovery Bay $400 $270

      (d) Extra charge is required for stair carry or without lift at HK$30/floor/carton, up to 8 floors

      (e) Delivery service only covers Hong Kong Island, Kowloon and New Territories. If the address is within Ma Wan or Discovery Bay area, the delivery charge will be different compare to normal delivery. Please choose the correct options upon checkout. Delivery service is not applicable to Macau and Hong Kong Outlying islands (i.e. Lantau Island, Lamma Island, Cheung Chau and other outlying Islands), and restricted areas. 

      (f) If items have not been successfully delivered to the delivery address as indicated in the order details, a re-delivery will be charged at HKD 200 each time.

      (g) If you need to reschedule the delivery service, please email to accounts.hk@orders.maisonone.com at least 2 days in advance. Otherwise an administration fee of HK$200 will be charged for rescheduling of each order delivery and any request for rescheduling of delivery will be subject to the final confirmation by MHD HK at its sole discretion.

    • All items are available while stock last.

    • Delivery will be rescheduled/delayed in case of bad weather, serious flooding or blocked or closed road. MHD HK Customer Service Team will contact the affected customer within 24 hours to re-arrange the delivery.

    • The person receiving the goods at the delivery address must be 18 years of age or above and should be deemed your authorized representative and that any instruction / information provided and act done by you.

    • All information available under the sale is strictly confidential