Terms of Service – LVMH Friends & Family Flash Sale

  • This is offered to all nominated LVMH friends and family based in Hong Kong, of over 18 years of age.

  • Please Enjoy Responsibly.
  • Please do not promote drinking to excess, smoking, illicit drugs, drink driving, or other irresponsible activities. Posts will be deleted if they promote inappropriate or excessive alcohol consumption. 
      • Payment is completed by Credit Card (Visa/Master/ UnionPay/ American Express, Except Diners Club) Cash/ Cheque payment will NOT be accepted.
      • LVMH friends and family under referral can only visit the site during designated sale period. (22-28 March, 2024)

      • Each LVMH friends and family is entitled to HK$40,000 maximum purchase amount. 
      • All orders are processed and shipped according to delivery date & time chosen in the checkout page. 
      • Items sold are available for delivery with below details:

        (a) Delivery will be arranged from 09:00 am – 8:00pm, excluding Sunday & Public Holidays.

        (b) A notification shall be sent before delivery. A call should be received before delivery to double confirm delivery time.

        (c) Delivery charge

        - Commercial / Residential address: HKD 130 applies if order amount is below HKD 1,500 (per order, except area mentioned in point (e) below)
        - LVMH Company Address: Free Delivery!

        Delivery Charge Order Value (HKD)
        Under $1500 more than or equal to $1,500
        Commercial / Residential address $130 Free Delivery
        Address to Ma Wan / Discovery Bay $400 $270

        (d) Extra charge is required for stair carry or without lift at HK$30/floor/carton, up to 8 floors

        (e) Delivery service only covers Hong Kong Island, Kowloon and New Territories. If the address is within Ma Wan or Discovery Bay area, the delivery charge will be different compare to normal delivery. Please choose the correct options upon checkout. Delivery service is not applicable to Macau and Hong Kong Outlying islands (i.e. Lantau Island, Lamma Island, Cheung Chau and other outlying Islands), and restricted areas. 

        (f) If items have not been successfully delivered to the delivery address as indicated in the order details, a re-delivery will be charged at HKD 200 each time.

        (g) If you need to reschedule the delivery service, please email to staffsales@mhdhk.com Otherwise an administration fee of HK$200 will be charged for rescheduling of each order delivery and any request for rescheduling of delivery will be subject to the final confirmation by MHD HK at its sole discretion.

      • All items are available while stock last.

      • Delivery will be rescheduled/delayed in case of bad weather, serious flooding or blocked or closed road. MHD HK Customer Service Team will contact the affected customer within 24 hours to re-arrange the delivery.

      • The person receiving the goods at the delivery address must be 18 years of age or above and should be deemed your authorized representative and that any instruction / information provided and act done by you.

      • All information available under the sale is strictly confidential

      • This sales benefit is for personal use or genuine gifts to family and friends without monetary or non-monetary reimbursement. Resale of products purchased from this sales event with or without profits or commission or any kind of benefits is strictly forbidden.

      • All orders made hereunder shall be subject to the General Terms and Conditions of Sales of Moët Hennessy Diageo Hong Kong Limited.

         

      • Moët Hennessy Diageo Hong Kong Limited reserves the right to make the final decision in case of disputes.

      • For inquiries, please call (852) 2976-1333 or e-mail: staffsales@mhdhk.com during office hour (Monday to Friday 9:00am – 6:00pm)